ey777's Privacy Policy
Your personal information is our top priority. Here you will find a detailed description of what information you provide on the ey777 platform, and how we collect, store, and protect it.
This Privacy Policy ("Policy") applies to the ey777 platform ("Platform", "we", "our") and all of its services. When you use the ey777 website, register, or use any of our services, you are considered to have accepted the terms of this Policy.
We believe that privacy of information is a fundamental right. ey777 is committed to ensuring a safe, transparent, and trustworthy gaming environment for users in Bangladesh. This Policy describes in detail how your information is managed and what rights you have.
Please read this Policy carefully. If you have any questions, contact our support team.
1 What Information We Collect
Personally Identifiable Information
When creating and managing an account on ey777, we may collect the following information:
- Full name and date of birth
- Email address and mobile number
- Bangladesh National ID card or passport number (for identity verification)
- Mailing address
- Payment method details (bKash, Nagad, Rocket, bank account number)
Usage and Activity Information
When you use the ey777 platform, we automatically collect the following information:
- Login time, session duration, and browsing history
- Betting history, deposit and withdrawal details
- Your device's IP address, browser type, and operating system
- Cookie and session tracking data
- Referral source (where you came from when you visited our site)
Information from Support Contacts
When you contact us via live chat or email, the content of that conversation and any information you provide may be stored in our system. This is used to improve service quality and to provide you with better support in the future.
2 How We Use Your Information
The purposes for which ey777 collects your information are specific and limited. We never use your information unnecessarily or sell it to third parties.
Service Operations
- Account creation, verification, and management
- Processing deposits and withdrawals
- Delivering bonuses, promotions, and rewards
- Technical support and account issue resolution
Security and Compliance
- Prevention of fraud, money laundering, and illegal activities
- User age verification (confirming 21+)
- Compliance with applicable legal regulations
- Implementation of responsible gaming rules
Service Improvement
- Analyzing and improving platform performance
- Personalizing user experience
- Planning new games and features
- Evaluating customer service quality
Communication
- Important account-related notifications
- Transaction confirmations and receipts
- Security alerts and updates
- Promotional offers (if you have given your consent)
3 Information Sharing with Third Parties
ey777 never sells your personal information. However, in specific circumstances we may share information with the following parties:
Payment Processing Companies
Necessary financial information is shared with the relevant companies to complete financial transactions via bKash, Nagad, Rocket, and bank transfers. This information is used solely for processing transactions.
Technology Service Providers
We work with various technology service providers to operate the platform — such as game providers, server hosting, and security services. These companies are bound by strict confidentiality agreements with us and may only use information for specified purposes.
Legal Authorities
Where required under applicable laws of Bangladesh, court orders, or government directives, ey777 may be required to share information with law enforcement agencies or regulatory authorities. In such cases, we always follow a policy of providing only the minimum necessary information.
4 Cookies and Tracking Technologies
What Are Cookies and Why We Use Them
Cookies are small data files stored in your browser. ey777 uses cookies for the following reasons:
- Essential Cookies: Maintaining login sessions, ensuring security, and operating the platform's core functions.
- Functional Cookies: Saving your preferred language, display settings, and other personalizations.
- Analytics Cookies: Understanding which parts of the platform are used most and improving the service.
Cookie Controls
You can manage or delete cookies at any time from your browser settings. Please note that disabling essential cookies may cause some important functions of ey777 to not work properly.
5 Data Security Measures
ey777 takes industry-leading technical and administrative measures to protect your information.
SSL Encryption
All information exchanged between our platform and the user's browser is protected by 256-bit SSL encryption. This ensures that no third party can intercept or read your information.
Secure Data Storage
Your information is stored in encrypted form on secure servers. The servers have strict access controls and regular security audits are conducted.
Limited Access
Only specific authorized staff members can access your personal information when necessary. All staff are bound by confidentiality agreements and receive regular training.
Response to Data Breaches
In the event of a data breach, ey777 will immediately investigate the incident and, where applicable, notify affected users in a timely manner. We will take all necessary steps to minimize harm and prevent such incidents in the future.
6 Data Retention Period
Active Accounts
While your account is active, ey777 retains all of your information. This is essential for providing the service.
After Account Closure or Deactivation
Even after your account is closed, certain information may remain in our system for a defined period for legal obligations, dispute resolution, or fraud prevention. Once that period has passed, the information will be securely deleted or anonymized by removing identifying details.
Communication Records
Records of customer service conversations, complaints, and support tickets are retained for a reasonable period after the relevant matter has been fully resolved.
7 Your Data Rights
Every user of ey777 has the following rights over their own information. To exercise these rights, please contact our support team.
Right to Access
You can find out at any time what information ey777 has collected about you. Upon your request, we will provide a summary of the stored information.
Right to Correction
If any of your information is incorrect or incomplete, you may request a correction. We will make the necessary changes as quickly as possible.
Right to Deletion
In certain circumstances, you may request the deletion of your personal information. However, where legal obligations exist, it may not be possible to delete all information.
Right to Object to Processing
You may object to promotional communications or certain types of data processing. After your objection, we will stop the relevant activity.
8 Protection of Minors
Use by Those Under 21 Is Prohibited
ey777 is intended only for individuals aged 21 or above. We do not knowingly collect any information from minors. If we suspect that a user is under 21, we will immediately verify that account and suspend it if necessary.
If you believe a minor is using ey777, please notify us immediately.
9 Changes to the Privacy Policy
Policy Update Process
ey777 reserves the right to change or update this Privacy Policy as needed. For significant changes, we will send a notification to your registered email and display the date of the new version on the website.
Continued use of the platform after a revised policy has been published will be considered acceptance of those changes. We therefore recommend reviewing this page regularly.
10 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the ey777 support team. We provide support in both Bengali and English, 24 hours a day, 7 days a week.
For ages 21+ only • Practice responsible gaming